At H&B Exclusive workshop we have designed a unique certification system with more than 47 inspection points that must be checked by 2 people to ensure that the bicycle is 100% in order. Our goal is to provide you with confidence and safety by using the latest innovations to ensure your bike is reliable and of the highest quality

In our spacious workshop of more than 250 m2, our mechanics give the bicycles a second life and we thoroughly assess them both technically and optically. It works as follows:

• We check all components
• We make sure there is no structural damage and adjust both suspensions properly
• We clean and adjust the drivetrain
• We replace wear parts preventively or when the bicycle needs it.
• Front fork and rear suspension are checked under various conditions for function, leakage and blockage and, if necessary, overhauled at the manufacturer's premises.
• Bicycle is completely cleaned and polished by hand.
• Drivetrain is completely cleaned and free of grease and old lubricant.
• All bearings are opened, cleaned, lubricated and, if necessary, replaced preventively or when the bicycle needs it.

In the case of Carbon bicycles, the bicycle is completely checked with special modern UV lighting to ensure that there is no internal damage. If in doubt, an X-Ray photo is taken for a better assessment.

After the technical inspection, all wear parts that no longer meet our requirements for a first-class Refurbished bicycle will be replaced. Although we try to make our processes as sustainable as possible, this always proves to be a difficult issue. Nevertheless, we strive to replace all parts that show a certain degree of wear that is no longer acceptable to us, even if it would not yet be technically urgent or dangerous to continue driving.

This has two reasons:

1. Our bicycles must be like new and show you that a young used bicycle can be a real alternative to a new bicycle. In any case, we want to prevent your first service from being an unpleasant surprise and you having to pay for the wear and tear of the previous owner.

2. It is also a matter of safety. We always want to guarantee maximum safety when delivering your new bicycle. However, this safety can only be guaranteed with truly Refurbished bicycles.

Now, freshly washed, we look at the frame again more closely and can recognize, check and document even the smallest damage. In addition, we now replace the previously dismantled wear parts with new parts and re-check all screw connections and small parts.

And if everything is fine? Then we hit the road, because even if it will be your new bike, it is our duty to test the bike ourselves again, to ensure that we personally support the quality of every bicycle you buy from us.